We have formulated our action plan in order to establish the work environment where each employee can play an active role regardless of gender and also he/she can proactively do work-life management and feel rewarding.

Period：
December 1, 2021 to December 31, 2025
≪Targets, Measures and Implementation periods≫

Objective 1
Employee Satisfaction (ES) level is to be 95% and above

≪Measures≫
■2021/12~
Improving Measure criteria of ES
[Note] We now conduct ES questionnaire and survey twice a year in order to clarify issues/challenges for company, to formulate measures and to improve employee engagement. The list of questions, the execution period and the number of times of the survey are to be reviewed so that the survey results are used as KPI for achieving this action plan's goal: To establish the work environment where each employee can play an active role regardless of gender and also he/she can proactively do work-life management and feel rewarding.

■2022/1~
Establishing System(s) of mental health care for all departments (e.g. 1 on 1 meeting and counseling, etc.)
[Note] We have made considerable achievements (e.g. caring consultants' mental health, improving consultants' skills and improving customer satisfaction) by implementing a counseling system for Consulting department. Based on these achievements, we will expand the scope of the system of mental health care to all the departments in order to further improve employee engagement and customer satisfaction.
(1) Designing the system(s)
(2) Conducting trials and improvement (implementating in part)
(3) Implementing in whole & Evaluating & Applying PDCA concept

■2022/1~
Improving Personnel appraisal system
(1) Clarifying issues of As-Is
(2) Designing a new personnel appraisal system
(3) Conducting trials and improvement
(4) Implementing the new systems in whole

■2022/3~
Establishing structured Employee training sytems
(1) Designing systems for whole and for each department
(2) Conducting trials and improvement
(3) Implementing whole & Evaluating & Applying PDCA concept

Objective 2
Percentage of women among employees is to be 25% and over

≪Measures≫
■2022/1~
Reinforcing Recruitment activities
(1) Clarifying issues of As-Is
(2) Formulating measures
(3) Implementing & Evaluating & Applying PDCA concept

■2022/1~
Establishing Consultation system(s)
(1) Investigating and analyzing issues and needs
(2) Designing system(s)
(3) Implementing & Evaluating & Applying PDCA concept

■2022/4~
Establishing System(s) to support in managing balance between the working and family lives
(1) Investigating and analyzing issues and needs
(2) Benchmarking
(3) Designing system(s)
(4) Implementing & Evaluating & Applying PDCA concept

Key Figures regarding the active role of women
As of September 30, 2021
(1) Providing work opportunities for female workers:
[Percentage of women among employees] Consultants (8%), Administrative workers (23%)
(2) Establishing a work environment that contributes positively to both the working and family lives of employees
　[Average overtime hours per month per worker] 18.8 hrs.